Henry Mintzberg

The origin of this book should really be traced back about twenty-seven years to the time when, as a child, I wondered what my father did at the office. He was the president of a small manufacturing firm, but his job was not at all clear to a six-year-old. Some people operated machines, others typed letters. All he ever seemed to do was sit in his office, sign an occasional letter, and talk. What did managers do? This question was lost in my memory through some nineteen years of schooling, including two years of a master of science program in management and the first year of a Ph.D. program in the same field. It never occurred to me (nor, apparently, to many of those who

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