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Dia Nacional do Ouvidor: a importância da ouvidoria para aproximar o CRA-RJ da sociedade

Por Gabriel dos Anjos Sob supervisão de Érika dos Anjos| No dia 16 de março é comemorado o Dia Nacional do Ouvidor, profissionais responsáveis por receber informações, sugestões, elogios, reclamações e denúncias dos usuários sobre as atividades de um determinado órgão, seja ele público ou privado. Diante da globalização e da difusão de informações no mundo moderno, o papel dos ouvidores tem ganhado desafios e inovações. Disponível 24 horas por dia pelo Autoatendimento, a Ouvidoria do CRA-RJ [...]

16/03/2023|Categorias|Tags: Administração, Autoatendimento, CRA-RJ, demandas, dia nacional do ouvidor, Gestão, ombudsman, Ouvidoria|